tb2222 Privacy Policy

1 Introduction

tb2222 ("we", "our", "platform") operates a trusted online betting and casino service for users in Bangladesh. This privacy policy ("policy") explains how we collect, store, process, and protect your personal information.

By using the tb2222 website or services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any term in this policy, please stop using our services and contact us at [email protected].

This policy should be read together with our Terms and Conditions and Responsible Gaming policy.

2 What Information We Collect

tb2222 may collect three types of information. Each category is described in detail below.

2.1 Information You Provide Directly

When you register or use our services, we may collect the following information:

• Full name and date of birth
• Mobile number and email address
• National ID number or passport number (for verification purposes)
• Payment information (such as bKash number, Nagad number, Rocket number, or bank account details)
• Username and password (stored in encrypted form)

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser version and operating system
• Page visit logs and session duration
• Betting history and transaction records
• User behaviour data (such as which games are played most)

2.3 Information Received from Third Parties

In some cases we may receive information from identity verification service providers or payment processors, but only for the purpose of meeting legal requirements.

3 How Your Information Is Used

tb2222 uses your information only for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To securely complete deposit and withdrawal transactions.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Security and Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Responsible Gaming: To identify signs of excessive gambling and provide the necessary support.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To enhance the platform's experience and performance.

We do not sell your information commercially to third parties.

4 Cookies and Tracking Technologies

tb2222 may use cookies and similar tracking technologies to improve your browsing experience and analyse platform performance.

4.1 Types of Cookies

• Essential Cookies: Required for the core operation of the website. Without them, login, session management, and security functions cannot work.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytical Cookies: Help analyse website traffic and user behaviour so we can improve our services.

4.2 Cookie Controls

You can disable non-essential cookies at any time by changing your browser settings. Please note that disabling certain cookies may cause some features of our platform to not work properly.

5 Sharing Information with Third Parties

tb2222 shares your information only in the following circumstances and only with the following third parties:

5.1 Service Providers

We may use trusted third-party services for payment gateways (such as bKash, Nagad, Rocket), identity verification, and technical infrastructure management. Only the necessary information is shared with these partners, and we have strict confidentiality agreements with them.

5.2 Legal Requirements

We may be legally required to provide information in response to a court order, a request from a regulatory authority, or a lawful demand from a law enforcement agency.

5.3 Business Changes

If tb2222 undergoes a merger, acquisition, or restructuring, user information may be transferred to the successor entity. We will notify you in advance in such circumstances.

5.4 When Information Will Not Be Shared

We will never sell or transfer your personal information to advertisers, marketing agencies, or any other third party for commercial purposes.

6 Data Retention and Period

tb2222 retains your information only for as long as it is needed or required to meet legal obligations.

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed, certain information may be retained for a set period as required by law.
• Financial transaction records may be retained for an extended period in accordance with applicable financial regulations.
• Once the retention period ends, information is securely deleted or anonymised.

7 Security Measures

tb2222 applies industry-standard technical and organisational measures to protect your information.

7.1 Technical Protection

• All data transmissions are secured using SSL encryption.
• Passwords are stored using strong hashing methods — never in plain readable form.
• Access controls ensure that only authorised staff can view information.
• Regular security reviews and system audits are conducted.

7.2 Organisational Measures

• Our staff receive regular training on data protection.
• A minimum-necessary principle is followed when processing information.
• If a security breach is detected, immediate action is taken in accordance with applicable regulations.

Please note, however, that transmitting information over the internet is not entirely risk-free. We strive to ensure the highest level of protection, but no method is 100% impenetrable.

8 Your Rights

As a tb2222 user, you have the following rights over your personal information:

• Right of Access: You can request to know what information we hold about you.
• Right of Rectification: You can request that any inaccuracies in your information be corrected.
• Right of Erasure: Beyond legal obligations, you can request that your information be deleted in certain circumstances.
• Right to Restrict Processing: You can ask that the processing of your information be limited in certain circumstances.
• Right to Object: You can object to your information being used for marketing or profiling purposes.
• Right to Data Portability: You can request your information in a standard format in certain circumstances.

To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We will respond to your request within a reasonable time.

9 Protection of Minors

tb2222 strictly enforces a 21+ age policy. Our services are for individuals aged 21 and above only.

We do not knowingly collect personal information from any minor. If we have evidence that a minor has opened an account, we will immediately close that account and delete the associated information.

If you believe a minor has created an account on our platform, please notify us at [email protected].

10 Changes to This Policy

tb2222 reserves the right to update or change this privacy policy at any time. If there are significant changes, we will notify you in the following ways:

• Displaying a notice on the website's home page.
• Sending a notice to your registered email address.
• Updating the "Last Updated" date at the top of this page.

If you continue using our services after changes are made, you will be considered to have accepted the updated policy. We therefore recommend that you review this page regularly.

11 Contact Us

If you have any questions, feedback, or requests regarding this privacy policy, please do not hesitate to contact us.

Our support team is available 7 days a week, 24 hours a day, and is ready to resolve any issue for you in Bengali. Your privacy is very important to us and we are always committed to protecting your information.

For more information, please also read our About Us, Terms and Conditions, and Responsible Gaming pages.